Support

Email support@arenavs.app and a person will get back to you within 1–2 business days. Include the email on your account.

Counting and setup

Put your phone on the floor about 6 feet away, ideally side-on, angled up at you. The countdown starts on its own once your whole body is in view. Rep didn't count? The screen tells you why: not deep enough, didn't lock out, or hips out of line. Use Profile → Phone check to test your camera.

Subscriptions

Your first 30-second set is free; Arena is billed when you join. Bought Arena+ in the iPhone app? Manage or cancel it in iPhone Settings → your name → Subscriptions, and use Restore purchases on the Membership screen if it doesn't show. Subscribed on the website? Use Profile → Manage billing on arenavs.app.

Safety

Report or block any athlete from their profile. Blocked athletes can't challenge or call you. We review reports within 24 hours.

Delete your account

Profile → Delete account, in the app or on the website. It removes your profile, photo, alerts and sign-in.